Refund policy
CROWN ROOTS Refund & Return Policy
If your order arrives damaged, defective, or incorrect, contact CROWN ROOTS within 7 days of delivery with your order number and photos of the issue. We will review the situation and provide an appropriate resolution, which may include a replacement or refund.
For eligible unopened and unused products, contact us before sending anything back. Returns must be approved in advance, and return instructions will be provided.
Refunds, when approved, will be issued to the original payment method. Processing times may vary by payment provider